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Happy Birthday Emma!

To share the love Emma has received so far from Hong Kong, what's a better way than to share it's first birthday celebration with the locals? As the saying goes, "go big or go home". Emma will be giving out gifts* valued at $800 HKD on top of the normal discount for every mattress purchased during this birthday celebration promotional period.

You didn't hear us wrong. We did say gifts*. To spice things up a little, we'll be offering 7 different gifts* during this promotional period. It's a birthday event that you don't want to miss!

Are you dreaming about those gifts right now? Dream no more! Get ready for 12.07.2019! Limited number only.

Gifts that you do not want to miss

12.07.-28.07.

  • WMF products valued at $800 Use code: WMFBD19
    valid from 12.07.-13.07.
    Only 2 gifts left!
  • Emma waterproof and antimites mattress protector valued from $1399 Use code: MPBD19
    valid from 14.07.-15.07.
    Only 1 left!
  • Le Creuset products valued at $800 Use code: LCBD19
    valid from 16.07.-17.07.
    Only 1 gifts left!
  • Marketplace by Jasons vouchers valued at $800 Use code: MPJSBD19
    valid from 18.07.-19.07.
    Only 2 gifts left!
  • Zwilling J.A. Henckels products valued at $800 Use code: ZHDB19
    valid from 20.07.-21.07.
    only 3 gifts left!
  • Sogo department store voucher valued at $800 Use code: SOGOBD19
    valid from 22.07.-23.07.
    only 1 gifts left!
  • Full body posture assessment valued at $800 Use code: SCUBD19
    valid from 24.07.-25.07.
    only 3 gifts left!
  • Grand finale! Any gift you prefer. Use code: FINALE19
    valid from 26.07.-28.07. Subjected to limited availability.

*Customer are entitled to choose one gift with each mattress purchased. Offer is available for online purchase only.

Want those exciting gifts? Then follow the instructions below closely!

Frequently Asked Questions

  • Terms and conditions

    • Each customer is entitled to a gift* with every mattress purchase. The customer must input one of the gift codes during check-out to receive the gift.
    • The customer is responsible for choosing the right gift* by entering the correct code.
    • The customer will have the choice to receive the gift (1) at the time it make its purchase, (2) after the 100 night trial has passed or (3) any time during the 100 night trial. Should the customer chooses option 3, he will give up his rights to the remaining days of the trial period.
    • In the event that the customer receive the gift and wants to return the mattress, the value of the gift will be deducted from the refund amount.
    • In the event that a particular gift has ran out, the company reserve the right to offer any gift that is deemed acceptable to the customer.

  • Besides receiving a gift, will I be offered sale discount on my purchase?

    Yes. You'll be able to use the discount code displayed on our online store banner on top of receiving the gift.

  • What is the grand finale?

    The grand finale is the closing of the Emma birthday celebration. At it's peak, you're now able to choose the gift from the list. Simply key in the code during checkout and patiently wait for an email from the Emma HK team. You'll be able to state your preference for your preferred gift. Please note that you're not allowed to switch the gift once your choice is made. Gifts available are also subjected to limited availability which will be announced every 2 days. The same terms and conditions applies.

  • How does the birthday event work?

    • A list of gifts will be published on our online store site. There will be a total of 7 gifts.
    • Each gift correspond to a code.
    • During the promotional period, simply key in the code for the gift and your discount code during check out.
    • Once your order has been successfully placed, you'll receive an e-mail from the Emma HK team regarding your gift.
    • You'll have the option to decide if (1) you want to receive your gift today, (2) receive your gift after the 100 night trial has passed or (3) receive the gift any time during the 100 night trial.
    • Respond to the e-mail with your preference and we'll arrange it accordingly.

  • What happens to the gift* if I return my mattress during the 100 night trial?

    If you have receive the gift and decide to return the mattress under the trial programme, the value of the gift will be deducted in the refund amount. If you have not receive the gift and decide to return the mattress under the trial program, you will be entitled to receive the full refund amount.

  • Can I receive my gift during the 100 night trial period?

    Yes, you can. However, by doing so, you will be giving up your rights to the remaining days of the trial period. In other words, you will not be entitled to return your mattress thereafter.

    Simply write to us at [email protected] whenever you want to claim your gift between the 100 night trial and we'll proceed for you accordingly.

  • How will it work if I want to claim my gift only after the 100 night trial?

    Once you have reached the end of the 100 night trial, simply write in to us at [email protected] or wait for us to drop you an e-mail regarding your gift. We'll then proceed accordingly and have your gift shipped to you.

  • Will I receive the gift together with my mattress if I choose to have the gift today?

    No, you will receive the gift on a different day. It will take up to 10 days for you to receive the gift.

How do I unsubscribe?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

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