Emma offers Free Shipping
Free shipping and return

Free shipping and return

Free Shipping?

We deliver the Emma mattress directly to your home, and we also completely take over the shipping cost with our free shipping policy! After your new Emma mattress is rolled and vacuumed in the last production step, it is ready to be shipped to you. You will receive a shipping confirmation by e-mail and can choose your desired delivery date. It has never been easier to buy a great mattress, and get it delivered to you for free, no matter where in Hong Kong you live!

Sleep better.
Try it now!

Purchase Emma Mattress

It couldn't be easier!

1. Unpack

Remove Emma from the box.

2. Unroll

Roll out the mattress on a flat surface and use the enclosed foil cutter to carefully cut and remove the foil.

3. Done

Emma only needs a few minutes to expand, before it's ready to use!

Frequently Asked Questions

  • How much are the shipping costs?

    We offer completely free shipping, with no hidden costs!

  • How does the delivery process work?

    After Emma is rolled, vacuumed, sealed and boxed, it's ready to be shipped to you. We ship Emma with **********. You will receive a shipping confirmation by e-mail when it is on its way to you. Unfortunately, the time cannot be determined precisely, since ******* has fixed routes.

  • How long does delivery take?

    The estimated delivery time is to be viewed at the time of order. We ask you to calculate the specified delivery time based on the payment receipt. Once the incoming payment has been received, the delivery procedures begin, and the mattress is on its way to you!

  • How long until my new Emma mattress is ready to be slept on?

    The Emma mattress only needs a few minutes to expand to its actual size after unpacking. When it is fully expanded it is ready to be slept on.

Do you have any other questions?

How do I unsubscribe?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

To offer you the best shopping experience across our website, we use cookies, including third party cookies that adhere to our strict privacy policy. By continuing browsing, you agree to the use of our cookies. ‌To learn more, including how to disable them, view our policy here.

I agree