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The Emma A - Z, all you need to know

Purchasing Emma Mattress

Payment

  • What payment methods do you offer?

    • Credit card: You can pay securely on our website with all major credit cards (Visa, MasterCard, American Express and Discover). Your credit card data is encrypted via a safe SSL-method.
    • Paypal: In addition to credit cards, you can also use Paypal to securely pay for your orders on our website.

  • Can I order by phone?

    No, but we have designed the Emma website to be as convenient as possible so to ensure all our customers could go through the purchasing process with ease.

  • Can I buy at the store?

    Yes, you will be able to test our our products and make purchase at the store. To check for the store location, click on the ''store locator'' button below. Please note that currently you can only make purchase at JG Casa. You will soon be able to make purchase directly at Nature Evolution.

Discount

  • Where/how can I use my Discount/coupon code?

    You can use your coupon in the last step of the order process. Just enter the code in the field below the total price. Click on 'apply coupon' and the revised total will be shown.

  • What if my discount doesn't work?

    If you experience an error when inputing your discount code, please contact our customer service team. We will get back to you shortly and help resolve your problem.

How do I unsubscribe?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

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