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Listen to What Our Customers Have to Say About Emma Original Mattress!

4.69/5 (310)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • efficient return process

    From Sabrina

    I was ok for the mattress just my husband prefers the spring one, chat with a nice customer service lady who arranged everything for us, that's why I write this comment

    • Sleeping on Back
    • 8 Sleeping hours per night
    • With partner
    • 31 years old
  • can't recommend enough!

    From Ms Christine

    I really cant stop recommending this enough. I love it, its so comfortable and so supportive. I have been sleeping so well the last few weeks!

    • Sleeping on Side
    • 6 Sleeping hours per night
    • 29 years old
  • Good summer experience

    From Tina Yeung

    i had the impression that memory foam has a slightly worse temperature regulating effect, however emma did a great job in terms of air ventilation, i did not feel super hot in the middle of night

    • Sleeping on Side
    • 6 Sleeping hours per night
    • Alone
    • 41 years old
  • truly honest!

    From Min sze

    Amazing service and true to their promise. We ordered two emma mattress, a queen and a super single. They were delivered within the promised date. However, one of the mattress was defective. The customer service was quick to rectify the problem and sent us another. Overall the foam mattress was very supportive and we found that our sleep is better now. My son is no longer as tired as before.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • With partner
    • 53 years old
  • Nice memory foam

    From Ines Chan

    was quite shocked by the soft feeling at the edge at the first glance, upon lying down is a total different feeling, feel like body weight is evenly distributed, reasonable support

    • Variable Sleeping
    • 9 Sleeping hours per night
    • With partner
    • 27 years old
  • Delayed delivery but nice service

    From T.C.

    Called the CS, gave me solution, acceptable

    • Sleeping on Back
    • 8 Sleeping hours per night
    • Alone
    • 44 years old
  • Definite improvement from my last mattress!

    From Joan

    There is a definite huge improvement in my sleep from my last mattress. I was with Sealy before which was an expensive brand. it was comfortable but it just feel like it doesn't suits me. But Emma suits me perfectly, it was soft enough for me yet highly supportive. My back problem has also shown improvement.

    • Sleeping on Back
    • 6 Sleeping hours per night
    • With partner
    • 37 years old
  • would appreciate if the call could be picked up

    From Nick

    I used to do a lot of research before buying something, called hotline a few times but often no one picking up the call. The agent in live chat was nice though, mattress arrived on time.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 50 years old
  • Nice adds on service

    From Adrianna

    Asked if they can remove the old mattress for me, My old one goes to charity, reasonable fee.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • With partner
    • 37 years old
  • Special Delivery

    From Maddy

    I am super satisfied that they can arrange a special delivery for me to another country, that saves me

    • Sleeping on Side
    • 6 Sleeping hours per night
    • With partner
    • 39 years old
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