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Listen to What Our Customers Have to Say About Emma Original Mattress!

4.69/5 (310)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • Great customer service experience!

    From Rebecca

    I forgotten to key in the discount code when i entered my order. I emailed them to let them know and they immediately apply it and refunded the difference! Really shock as I thought it would take more negotiation before the company would do it! the mattress was also superb and extremely comfy! overall good experience!

    • Variable Sleeping
    • 6 Sleeping hours per night
    • Alone
    • 38 years old
  • excellent

    From wing kit leung

    Great product, excellent delivery, reasonable price. Very happy customer!

    • Variable Sleeping
    • 6 Sleeping hours per night
    • Alone
    • 35 years old
  • Not kidding about the ease of unboxing

    From joy cheung

    I have watched a couple of the unboxing video before making the purchase. I live alone and was not comfortable about moving my mattress myself. I ordered a queen super and it was extremely easy to unbox. I could easily get it up onto the bed frame. the whole thing comes compressed and rolled up in a plastic bag. Just need to open it up and wait for a few minutes before it expands and settle. Really comfortable!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 50 years old
  • We love it!

    From Kate

    The service was amazing and so was the product. we bought 2 mattress. A king super and a single super for our girl. Our daughter loves it. The mattress is also very supportive and helped my husband's back ache a lot. So far, we don't have any problems with the mattress smell or the heat. would recommend!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 46 years old
  • okay, nothing special

    From Debbie wee

    Delivery was quick and the product arrived in good condition. mattress was rather on par to the others that i have tried like skylar and Noa. No real changes to my back ache. I decided to return because i feel that i could get similar quality at a cheaper price.

    • Sleeping on Side
    • 6 Sleeping hours per night
    • Alone
    • 32 years old
  • Arrived on time!

    From winnie ooi

    Easy to order and arrived on time. the mattress was easy to set up by one person. my wife managed to do it easily and the mattress was ready by the time i got off from work. we were using a foam mattress previously (tempur), we find that emma is just as comfortable and easier to move around. the price point is also much more affordable for the same comfort.

    • Sleeping on Back
    • 7 Sleeping hours per night
    • With partner
    • 51 years old
  • Good service!

    From Jayden Leong

    I would recommend Emma because of its good service. I ordered the mattress on march 2nd. but decided that the mattress was a little too soft for me. So i called them to return. the return process was very easy. few days later the logistic partner came to pick up the mattress and my money was refunded. I receive the full refund 2 weeks later which was normal for any credit transaction. Even though the mattress was not for me, i would recommend emma to anyone looking for a credible mattress provider. their mattress quality was also great and very supportive i must say. but i just prefer a firmer feel. For their service and product quality, definitely a 5 star!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 38 years old
  • Free trial, definitely good idea!

    From Roxy Cooper

    This is my first time buying a mattress online. the one thing that convinced me to try was the 100 night trial that came without any conditions. Emma mattress turns out to be a pleasant surprise. it was very comfortable and help relieve my back aches which i usually suffer from when waking up. I am thankful for the 100 night trial program, otherwise I will never even give emma a try. Definitely keeping the mattress!

    • 7 Sleeping hours per night
    • 30 years old
  • highly recommend

    From Adrian

    mattress was delivered on time. the cs agents were all very courteous and helpful. the mattress was also very comfortable and supportive. not much to complain about. would recommend.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • Alone
    • 27 years old
  • Great buy!

    From robert ho

    The mattress was amazing. The firmness level was just right for it. It was exactly as advertised, medium firm. Delivery was also hassle free. Good!

    • Variable Sleeping
    • 6 Sleeping hours per night
    • 46 years old
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