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Listen to What Our Customers Have to Say About Emma Original Mattress!

4.69/5 (310)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • Everything good expect customer service hours

    From Anna liu

    Mattress was delivered quickly. the product was also great and comfortable. but the customer service was hard to find at times. the working hours is also weird.

    • Sleeping on Back
    • 7 Sleeping hours per night
    • Alone
    • 38 years old
  • Quick and comfortable

    From Leslie chong

    the delivery was quicker than i expect it to be since it's been shipped from germany. we have been sleeping on the mattress for 2 months now. the experience has been great. the mattress is really very comfy. we will not be returning the mattress any time soon.

    • Sleeping on Back
    • 7 Sleeping hours per night
    • Alone
    • 27 years old
  • Good customer service!

    From Robert zhao

    Quick to respond! They also updated my case on time. I missed the mattress picked up two times but even then, the team was nice enough to arrange again for me and super responsive. I returned the mattress in exchange for a bigger size. The mattress itself is extremely comfortable and supportive. Highly recommend!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 38 years old
  • Excellent!

    From Stefanie ma

    I purchased a king super mattress 5 months ago. the product quality has been superb and it was very comfy. It was also easy to maintain as the covers are easily removable for washing in the washing machine. I have since returned to purchase a double mattress for my kid simply because its comfortable and reasonably priced for the quality.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 46 years old
  • Just perfect!

    From Annie turner

    Mattress feels perfect and has great support. I wake up every morning feeling very well rested. My younger son has been sneaking into my bed every night ever since i bought the new mattress because he simply loves rolling and playing in it. we have since bought a super single mattress for our son because our couple's privacy is much valued. Recommended emma to my friends and family. Very perfect. value for money!

    • Variable Sleeping
    • 6 Sleeping hours per night
    • With partner
    • 48 years old
  • Very very amazed

    From Terry chan

    When i first saw the box when it arrived, i didn't think the mattress can be that good. the idea of rolling and squeezing the mattress into the box... i thought the quality will be affected. Took a few days for me to settle in, but i must say the mattress is super amazing! Its incredibly comfortable and the services was great. No problems with delivery at all. Will come back and give it 5 star if it continues to remain a good product at the end of the trial period. but as of now, all indicators are pointing to emma earning a 5 star soon in time! Good thing!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 45 years old
  • Happy customers

    From Steven zhao

    Really happy with our new king sized mattress! Helped improve our sleep quality drastically.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 47 years old
  • sleeping on clouds

    From Megan ho

    I bought a twin sized mattress for my daughter 3 months ago. She said that she feels like she's sleeping on clouds and really like the mattress. No issues with delivery. great customer service.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • 45 years old
  • great quality for the price

    From beatrice smith

    we just relocated to hongkong and was shopping for new mattresses. mattress was extremely expensive at the store. we wanted a more affordable option yet from an european brand. we found emma which we have heard of when we were still back in france. the brand was very popular in europe but i havent tried it. the 100 nights trial that they offer further compel me to buy it since i could get my full refunds. my husband and i really love our emma mattress. we have since bought 2 super single mattress for our kids.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • With partner
    • 44 years old
  • Overall, a happy customer!

    From Don han

    Great customer support. Delivery was quick and excellent. Product shown up in good condition. The mattress was also very comfortable and I find myself wake up every morning more refreshed than ever!

    • Sleeping on Side
    • 7 Sleeping hours per night
    • Alone
    • 32 years old
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