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顧客評價

4.6/5 (531)
5 評分
4 評分
3 評分
2 評分
1 星
  • 客服時間唔錯

    來自 Ms. Kong

    成日打過去夜媽媽都有人聽 你地遲D打過去會冇咁易jam線,姐姐幫我延遲左發貨 好好服務

    • 仰睡
    • 7 每晚睡眠時數
    • 和伴侶睡
    • 49 年齡
  • CS態度很好

    來自 Silvia

    床褥缺貨 佢地為我提供左後備方案 如果物流改善下就更好

    • 其他睡姿
    • 9 每晚睡眠時數
    • 和伴侶睡
    • 31 年齡
  • Only concern was the heat

    來自 ka long

    i slept on foam mattress before and it usually gets hot after awhile. I did a lot of research and a lot of reviews from different parts of europe that emma operates said that the air circulation for emma mattress was pretty good. I decided to try it since I could return it within the 100 day. It turned out to be extremely comfortable and i have no problem waking up refresh every morning!

    • 側睡
    • 6 每晚睡眠時數
    • 單人獨睡
    • 45 年齡
  • Excellent customer service

    來自 Kat

    I had a problem with the payments but they got back to me very fast and guided me through the whole buying process. But because of the problem i also missed out on the great discount. the customer service was also very kind to create a new discount code for me to be entitled to the same discount that i missed. Super excellent!

    • 其他睡姿
    • 5 每晚睡眠時數
    • 和伴侶睡
    • 42 年齡
  • 特別 size

    來自 蔡小姐

    我張床架係英國入既,一般市面上搵唔到我呢個size,cs幫我特登係歐洲訂,服務好唔錯!

    • 其他睡姿
    • 7 每晚睡眠時數
    • 和伴侶睡
    • 34 年齡
  • 讚!

    來自 陳小姐

    雖然交貨有點慢, 但床墊睡的很舒服,畢竟一睡就十年的時間,值得挑好一點的。

    • 俯睡
    • 7 每晚睡眠時數
    • 單人獨睡
    • 36 年齡
  • 德國品質一流

    來自 Jenny wang

    做過很多research,發現emma是一個德國牌,也在歐洲多次得獎, 決定一試。試左三個月, 腰痛稍有改善。真是抵買!建議大家買之前比較一下唔同牌子既保養條款,有D保養要比錢既,就知道咩事!

    • 其他睡姿
    • 7 每晚睡眠時數
    • 47 年齡
  • Great discount to start off the year!

    來自 Elieen

    Got a new Emma mattress for my daughter when Emma was offering the new year discount. My daughter seems to be loving it so far!

    • 7 每晚睡眠時數
    • 50 年齡
  • 德國床褥

    來自 王太

    在外國朋友推薦下,我和先生决定給emma一試!感覺不錯,回彈力也很好,特別的是床褥不同區域設計的力度也不同,睡上去感覺跟坐上去是不一樣的。試了差不多一週,總體非常满意!

    • 其他睡姿
    • 7 每晚睡眠時數
    • 和伴侶睡
    • 46 年齡
  • Good refund service!

    來自 Yan Hong

    Ordered the mattress a three weeks ago. Was hoping to adjust to the softness of the bed, but it just wasn't for me. The entire refund process was very simple and easy. Really would recommend Emma given its good customer service and the mattress design although it wasn't a good fit for me!

    • 仰睡
    • 7 每晚睡眠時數
    • 單人獨睡
    • 35 年齡
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