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Listen to What Our Customers Have to Say About Emma Original Mattress!

4.69/5 (310)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • Must have!

    From christopher han

    would recommend this to people who have back pain and looking for a high quality mattress. I used to have back pain and after I changed to emma my back pain has improved a lot. the mattress is quite firm but the level of support is great! I love it.

    • Sleeping on Back
    • 7 Sleeping hours per night
    • With partner
    • 52 years old
  • Late delivery....

    From Ho yip heng

    The mattress was delivered late for more than a week... Was not happy about it. The customer service team did try their best to help me check on my shipping which I appreciate. I think service and quality wise, Emma does very well. But delivery services needs to improve.

    • Sleeping on Side
    • 7 Sleeping hours per night
    • With partner
    • 36 years old
  • wished i had bought it earlier

    From Olivia chan

    we started our research when we were planning to get new mattresses since ours was getting old. we wanted to try a new brand because i tend to toss a lot in my sleep. I didn't know if its stress or the mattress. after emma, my sleep quality has improved a lot. i feel more energized. wish i have changed to emma earlier. highly recommend!

    • Sleeping on Side
    • 6 Sleeping hours per night
    • With partner
    • 44 years old
  • Good service, good quality

    From Pandora liu

    The price is definitely higher than other competitors, but their quality is much better. I also like the firmness level, it is rather accurate when it says it's mid firm. The cs girls was also very nice, explaining to me about their brand and where the mattress was produced. i think since they are made in Germany then its really worth the price for the quality. I have tried the mattress for 3 weeks now and can attest to the quality!

    • Sleeping on Side
    • 7 Sleeping hours per night
    • 34 years old
  • Reasonably priced for the quality

    From Mrs lam

    The prices is definitely on the high side in comparison to other mattress-in-a-box brands. But the quality definitely does not disappoint. So overall, I find the price reasonable for the mattress and the additional services i am getting.

    • Sleeping on Side
    • 7 Sleeping hours per night
    • With partner
    • 52 years old
  • easy ordering process

    From ernie goh

    Ordering process is very easy and fast. Simply add to cart and check it out. Delivery was also fast and efficient. Product was delivered to my place in good condition. Enjoying my mattress every night.

    • Sleeping on Belly
    • 7 Sleeping hours per night
    • With more partners
    • 29 years old
  • good product and service

    From patrick mok

    the mattress was extremely comfortable and supportive. the customer service was also very friendly and helpful. but the delivery took about 10 days. i would like it better if they could delivery in a shorter period of time.

    • Sleeping on Back
    • 7 Sleeping hours per night
    • 31 years old
  • incredible purchase

    From lauren boyd

    My husband was a little skeptical when i decided to purchase Emma mattress for our kids. He felt that he needed to test it before making a purchase but I thought the 100 night trial was a fair basis for us to go ahead. It turned out that both our kids love it. Its weird to say but we both have also time to time fell asleep in our kid's bed. In the end my husband decided that we should change our bed too. Recently just made a purchase for the king sized bed. Great!

    • Sleeping on Side
    • 7 Sleeping hours per night
    • With partner
    • 38 years old
  • Perfect for sleeping on the side

    From alexis W.

    Wished we had bought it much earlier. my husband always waked up with a shoulder pain because he prefers sleeping on his sides. Ever since we changed to emma, he no longer waked up with pain. he's been recommending emma to all his friends every since.

    • Sleeping on Back
    • 7 Sleeping hours per night
    • With partner
    • 51 years old
  • great customer service

    From kim

    I was really confused about which mattress to buy that would help me with my back pain. My friend recommended the emma mattress. after 2 weeks, my back pain has reduced by a lot. Now i wake up without any back pain! Would definitely recommend emma.

    • Sleeping on Back
    • 6 Sleeping hours per night
    • 37 years old
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