Listen to What Our Customers Have to Say About Emma Original Mattress!

4.69/5 (310)
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
  • Not sure of the firmness...

    From Kevin ho

    The mattress is okay. A little bit soft for me. But my partner likes it. Good customer service however!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 40 years old
  • Good mattress

    From Jia qin

    I have been sleeping on it for 2 months already. Overall i think it's a good mattress. Well made and comfortable to sleep on. So my truthful review:

    Would I recommend it? yes
    Would I buy it again? yes during the discount period.

    I do find it a bit pricey, but then its made in germany. Quality assurance can be worth a lot more to others.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • 36 years old
  • Very good brand

    From Ting lai

    I did a lot of research before deciding to buy with Emma. I was a little skeptical at first because there was no stores for me to try and they only have one mattress available. But I decided to go with it since there was the 100 day trial and that it was made in Germany. The mattress turns out to fit me perfectly! I really like it!

    • Sleeping on Belly
    • 37 years old
  • Super comfy!

    From Noah

    The mattress was very comfortable. My wife backaches and pains have improved. That makes my wife very happy, which makes me happy!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 43 years old
  • Fantastic customer service but let down by its delivery

    From Sandy ho

    the customer service woman was very friendly. explain to me the benefits of the mattress and the benefits of foam mattress which is very helpful since there is no store that i can try. she also informed me about the 100 night policy which really boost my confidence a lot from buying a mattress online, something that i completely cannot feel. I really do find their customer service superb. Just that their delivery time is too long. Needs to be improved.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • 34 years old
  • Overall, great service!

    From Silva

    Mattress was the perfect hardness for me and the customer service lady was nice. But the delivery was a little late... Overall, the experience was good.

    • Variable Sleeping
    • 6 Sleeping hours per night
    • 40 years old
  • Delay was horrible

    From Ema

    They promised that they will deliver the mattress between 2-5 days but no, i did not receive it after 1 and a half week later. I had to keep chasing the customer service because they dont seem to be replying to me. Although the cs lady was nice to offer me a partial refund to make up to me. That definitely have saved their ass.

    • Sleeping on Back
    • 6 Sleeping hours per night
    • With partner
    • 42 years old
  • Couldn't be happier!

    From Ms Fang

    We bought a king size bed during black friday to take advantage of the discount! We are very pleased with the product and the discounted price!

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 36 years old
  • Everything was perfect... but late delivery

    From Jean

    I really like the mattress. It is very comfortable. Both my partner and I has found that our back ache has improved. The only reason why i'm giving this a 4 star instead of 5 is that the delivery was late.

    • Variable Sleeping
    • 7 Sleeping hours per night
    • With partner
    • 38 years old
  • Great brand!

    From Eva

    Nice mattress and customer support, but it was a little too soft for me...

    • Sleeping on Side
    • 7 Sleeping hours per night
    • 37 years old
How do I unsubscribe?

You can unsubscribe at any time by clicking the 'Newsletter Subscriptions' tab when logged in to your customer account. If you do not have an account with us, you can unsubscribe by clicking the 'unsubscribe' link at the bottom of the newsletter.

Pin rotate icon

It seems you are visiting Emma from abroad.

Go to 

Alternatively you can choose your country from the list below: